Managed Services:
Infor CloudSuite
A little note…
About our Managed Services
To keep things simple, we look at any work that isn’t a new-product implementation as Managed Services. This helps us give you transparent and predictable pricing, and lets us better manage our capacity.
Use what you already own to the fullest
Infor’s CloudSuite platform is incredibly powerful and flexible–but with that power, sometimes users can feel overwhelmed. There is a lot to manage, and a lot to keep up with–until your team gets up to speed, a little extra expertise can go a long way. We bring decades of combined experience doing work in the trenches for CloudSuite clients. We’ve seen it all–the good, the bad, and the ugly–and we know where some common-sense best practices can save you and your users a lot of headache.
Exceptionally cost-competitive
Our Managed Services are designed to do more for you, with less from you. Our expertise and efficiency can help you free up fixed costs and capital for more strategic goals. With decades of experience, our consultants can turn troubleshooting, problem-solving, tasks, and build requests around much faster than internal resources who are, in many cases, juggling multiple different technology platforms.
We offer a compelling alternative where your business analysts can focus on working directly with end-users and leadership, and we support them and keep Infor running smoothly and efficiently. We:
- Hit the ground running with built-in best practices
- Take the lead on Infor-related helpdesk tickets and troubleshooting for your end-users
- Help manage your vendor relationship with Infor
- Scope, control, and deliver on in-progress or upcoming Infor-related projects
We do our best to embed closely within your team so that your end-users don’t make any distinction between our team and yours.
Product Focus Areas
Finance & Supply Chain Management
We are certified and experienced pros at supporting and implementing all aspects of Infor CSF/FSM. Our consultants have supported and lead dozens of CSF/FSM implementations and bring that expertise to bear on even the smallest of projects. We have especially deep expertise in Inventory and MSCM.
Global HR
HR modules are often among the most difficult to implement and maintain because there is so much configuration unique to each different organization–and in many cases, that’s how it should be, and that’s part of the power of Infor. But it can also be complex and challenging. We bring best-practices from all across a wide range of industries to make GHR work for you.
CloudSuite Technology Stack
Everything in CloudSuite is based on the incredibly powerful technology stack. You can very nearly build and do just about anything you’d like using this technology stack, but it comes at a steep learning curve cost. We have been pushing the limits of Infor technology since back in the Lawson v8 days, and we’re still excited about keeping at it today.
Strategic Focus Areas
Development and Security
CloudSuite provides several robust tools for developing integrations with external systems as well as automating internal processes–we can help with it all: Configuration Console, Infor Process Automation, ION, even REST APIs.
Process Improvement
Implementation projects are tough and usually involve de-prioritizing some items to get across the finish line on time. If you’ve found yourself with an unfulfilled wish-list, we can help.
Data Cleanup/Migration
Clean and accurate data is the backbone of any ERP system–everything downstream depends on it. Whether you migrated data in from other systems when you implemented, or are just beginning to tighten data entry controls, we can lend a hand.
Not seeing what you need?
We also offer bespoke packages for those challenges that don’t fit neatly into a box. Reach out to us and we’ll talk about how we can help you.